KEEP YOUR CATALOG IN TOP CONDITION
Everything you need to keep your brand in good standing.
THE FOUNDATION OF A GOOD CUSTOMER EXPERIENCE
Feel confident in your digital catalog knowing that it’s being taken care of at every step. Catalog management requires constant attention – from the initial setup of product listings to the occasional, unfortunate product listing suspension. Our experienced marketplace health team ensures your catalog is easy for shoppers to navigate and that your product listings create a premium brand experience for your customers.
CATALOG SETUP
Our specialists handle every aspect of product setup, and catalog management, as well as Brand Registry enrollment and support. Everything is organized and optimized for the online shopper.
CATALOG MAINTENANCE
Our team helps your brand maintain a fully optimized product catalog by identifying content mismatches, opening and managing cases, removing and merging duplicate listings, and updating content.
CONTINUOUS ISSUE RESOLUTION
Blocked ASINs keep you from selling. Our dedicated account health team ensures your listings are always active by triaging issues like suppressed ASINs, policy violations, products flagged as hazmat, and more.
WE ORGANIZE AND OPTIMIZE FOR THE ONLINE SHOPPER
Product setup
Catalog rationalization
Brand registry management
Case management and reimbursements
Catalog monitoring and maintenance
Listing reinstatement
Customer service and engagement